Legal
Acceptable use policy
What you may and may not run on this platform, how we enforce it, and how to report abuse. In case of conflict between documents, the strictest provision protecting the network, its users or third parties prevails.
This policy governs the permitted and prohibited use of cmdz and forms an integral part of the agreement. In the event of conflict between documents, the strictest provision that protects the network, its users or third parties prevails.
1. Scope
This policy applies to everyone who uses the Services: you, your end users, subaccounts, employees and any third party who obtains access via you. You are responsible for compliance by all of them and remain liable for violations.
2. Permitted use
The Services may be used solely for lawful purposes, in a manner that does not harm the rights of third parties or the use of the infrastructure by others. Permitted uses include hosting lawful websites and applications, running business workloads, sending transactional email within the anti-abuse limits, and lawfully storing and processing data.
3. Prohibited use
The categories below are prohibited. The list is not exhaustive; we may designate additional activities as prohibited where they pose legal, operational, reputational or security risks.
3.1 Unlawful activity
Anything contrary to Dutch law, EU law or the applicable law of the relevant jurisdiction; violation of sanctions and export controls; money laundering, terrorist financing, fraud; and any activity that violates fundamental human rights.
3.2 Harmful, abusive or malicious content
Hosting, distributing or facilitating child sexual abuse material or non-consensual intimate imagery — this leads to immediate termination and reporting to the authorities. Also prohibited: content that incites terrorism, violence or hatred against protected groups; harassment, stalking, doxing and threats; defamatory or fraudulent content; infringement of intellectual property rights, including warez, cracks and piracy; and counterfeiting, forged documents or identity fraud.
3.3 Security abuse and network disruption
Unauthorized access, scanning or penetration testing of systems you are not permitted to test — tests of your own systems must be reported to us in writing in advance. Also prohibited: distributing or hosting malware, ransomware, spyware or botnet command-and-control; phishing and credential harvesting; denial-of-service, amplification or reflection attacks as source, intermediary or target; IP spoofing, BGP hijacking and DNS poisoning; abuse of the Services as an open relay, open proxy or open resolver; circumventing security or access mechanisms; and excessive resource consumption that degrades the shared infrastructure for others.
3.4 Email, messaging and spam
Sending unsolicited bulk or commercial email in violation of the Telecommunications Act, the ePrivacy Directive, the GDPR or comparable laws; email with forged headers or without a working unsubscribe option; mailing lists without demonstrable opt-in; and promoting a service via spam regardless of where the spam originates.
3.5 Categorically prohibited business categories
Regardless of licence or jurisdiction, the following are not permitted: pornography and adult services; online gambling, betting, casinos and games of chance; crypto mixers and tumblers and any service that conceals the origin of digital assets; ICOs, token sales and unregulated financial services; Tor exit nodes and public VPN or proxy services open to unknown third parties; and IPTV, cyberlockers or streaming services that distribute infringing material or link to it.
3.6 Other prohibited and high-risk activities
Cryptocurrency mining and other workloads that deliberately monopolize the shared infrastructure — the platform detects and cuts these off. Also prohibited: services relating to weapons, ammunition, explosives or regulated substances; pyramid and Ponzi schemes; scraping or trading personal data in violation of the GDPR; and generative-AI services that produce non-consensual deepfakes, synthetic identity documents or synthetic child sexual abuse material.
4. Compliance with laws and regulations
You warrant that your use complies with Dutch law, EU law including the GDPR, DSA, NIS2 and ePrivacy, the law of the jurisdictions in which you operate, and the applicable sanctions and export regimes. You cooperate with a lawful investigation or order of a competent authority and indemnify us against fines or claims arising from your non-compliance.
5. Prevention of abuse and harmful content
You take reasonable measures against abuse: keeping software up to date, strong authentication, monitoring of logs, rate limiting and anti-bot measures on forms that accept user content, and responding promptly to abuse reports. If you offer a platform with user content, you provide a visible reporting channel and remove unlawful content without undue delay, in accordance with the notice-and-action procedure of the DSA.
6. Responsibility for end users
You are fully responsible for the conduct of every end user, subuser, employee and third party who obtains access via your account, as if it were your own conduct. You impose at least equivalent obligations on those persons, keep sufficient records to trace the source of abuse, and assist us in investigating complaints.
7. Monitoring, enforcement and measures
We do not routinely monitor the content of customer traffic or stored data. We may, however, examine traffic patterns, system logs and publicly accessible content to the extent necessary to secure the Services, investigate a suspected violation, comply with a lawful order, or protect third parties.
On reasonable suspicion of a violation we may, at our own discretion and without prior notice: warn and request remediation; block or rate-limit traffic, IP addresses, ports or domains; remove unlawful content or quarantine it; suspend the Services in whole or in part; terminate the agreement with immediate effect and without refund in the event of serious, repeated or irreparable violations; and retain data or provide it to authorities where legally required or justified.
Violations involving child sexual abuse material, direct threats to life, threats to critical infrastructure, or active attacks on third parties lead to immediate suspension without prior notice. We inform you as soon as reasonably possible thereafter, unless the law or an authority prohibits this.
8. Reporting abuse
Suspected violations or unlawful content on cmdz infrastructure can be reported to [email protected], with where possible: the IP address, domain or URL concerned, the nature of the complaint, timestamps with time zone, evidence, and your contact details. We acknowledge reports without undue delay and investigate them under our internal abuse procedure.
9. Amendments
We may update this policy to comply with law, technology or practice. We announce material changes with an updated date and, where they materially affect existing customers, by email with at least 30 days' notice. Continued use after the effective date constitutes acceptance.
10. Contact
Binadit B.V. · Seinhuiswachter 2, 3034 KH Rotterdam · Netherlands · General: [email protected] · Abuse: [email protected] · +31 10 477 5362