API and portal
Availability and latency of the control plane.
Status
A status page that goes down with the outage is not a status page. Ours runs outside our own infrastructure, so it can tell you the truth on the day it matters.
What it reports
Availability and latency of the control plane.
Build queue depth and release success rate.
Databases, cache, object storage, per region.
Edge, certificates and the authoritative nameservers.
Incidents
Every incident that affected customers gets a written post-mortem: what happened, what the impact was, what the cause turned out to be, and what changed as a result. We publish them whether or not the cause reflects well on us, and we do not quietly stop publishing them in a bad quarter.
You can subscribe to updates per region, so a Frankfurt customer is not paged about Rotterdam maintenance.
● all systems operational
12 Jul nl-rtm-1 degraded build queue 42 min
cause: builder cache volume full
fix: headroom alarm at 65%
03 Jun all API latency p99 > 2 s 11 min
cause: unindexed query on usage rollup
fix: index + query budget in CI